Terms and Conditions
This page establishes the "Terms and Conditions" under which YOU (The User) use the website (hereinafter, "the Website" "the Website" or "the Page") owned by the company ETNICO SAS, a company legally constituted by private document of August 1, 1995 in Barranquilla, registered in the commercial register of the Chamber of Commerce of Barranquilla on August 1, 1995 in Barranquilla, with NIT. 802.001.100 - 2.
The access and/or use of the Web site attributes to whoever accesses the condition of User, accepting, from that very moment, fully and without reservation, the present terms and conditions, as well as the particular conditions that complement, modify or replace the general conditions, when applicable, in relation to all the services and contents of the Web site.
Therefore, ETNICO SAS requests the User of this site to read these terms and conditions and the privacy, treatment and protection of personal data policies carefully and in detail before registering, browsing or using them.
The user agrees to have read and understood these terms of use and agrees to abide by them and comply with all applicable laws and regulations that are part of Colombian law. In addition, when the user uses any service provided on this site, for example "chat", suggestion boxes, shopping button, shopping cart, contests, will be subject to the rules, guidelines, policies, terms and conditions applicable to such service.
If you do not agree to these terms, you should refrain from using this site. This site is controlled and operated by ETNICO SAS from its offices located in Colombia. ETNICO SAS makes no representation that the material on this site is appropriate or available for use in Colombia and other countries, and access to it from territories where its contents are illegal is prohibited. Those who choose to access this site from other countries do so on their own initiative and it is their responsibility to abide by applicable local laws. Any claim in connection with the use of this site and the material contained herein is governed by the laws of Colombia.
These terms and conditions are subject to change without notice at any time, at the sole discretion of ETNICO SAS, and as of the date of modification of these terms and conditions, all transactions entered into between ETNICO SAS and the user shall be governed by the modified document.
ETNICO SAS reserves the right to make changes to the website, terms of use and legal notices at any time. Each time you use the ETNICO SAS (Lilianameza.com) website, you should consult the terms of use, legal notices and privacy policy, processing and protection of personal data in force at that time, which apply to transactions and use of the site. If you are dissatisfied with the ETNICO SAS (Lilianameza.com) website, its content, terms of use or legal notices, you agree that the only remedy available is to discontinue using the ETNICO SAS website. The design, presentation or configuration, registration requirements or use of the Website may also be modified in the same way, without giving rise to any claim or compensation in favor of the User or visitor.
It is forbidden to misuse the site, misrepresent the identity of a user, use purchasing agents and carry out fraudulent activities on the WEBSITE, dedicated to e-commerce through which products are sold and delivered in the Republic of Colombia, subject to verification by ETNICO SAS.
DEFINITIONS
To facilitate the understanding of these terms and conditions of use of the website of ETNICO SAS (Lilianameza.com), it is necessary to clarify the meaning of the following words:
- CONTENTS: all forms of information or data disclosed on the website, including: texts, images, photos, logos, designs, animations.
- INTELLECTUAL PROPERTY RIGHTS: refer to all property rights of ETNIKO SAS information or any person who is the rightful owner, such as: distinctive signs, trademarks, slogans, logos, logos, domain names, copyrights, databases, designs, content or any other work or intellectual creation related to the purpose, operation or performance of the website of ETNIKO SAS (Lilianameza.com).
- INTERNET: communication tool with tens of thousands of computer networks linked by the TCP/IP protocol. Multiple services can be used over this network, such as e-mail, www, among others.
- WEB PAGE: hypertext or hypermedia result provided by a www browser after obtaining the requested information. Its content can range from a short text to a voluminous set of texts, static or moving graphics, sound, among others.
- PUBLISH: To make a document visible from the Web Site.
- SERVICES: are the online help ETNICO SAS (Lilianameza.com) currently provides or intends to provide in the future to users, through this website, such as publication of news or activities of commercial management; online procedures; consultations; forums and mailbox for complaints and claims, registration of customers or dealers, location maps, order request, catalog of collections, purchase of goods, among others.
- USER OR CUSTOMER: is the natural or legal person or entity of any nature that enters the website of ETNICO SAS (Lilianameza.com) to access, register or register to receive a good or service from ETNICO SAS (Lilianameza.com) for any reason, search or consult information of interest.
- LINK or LINK (link in English): Hypertext pointers used to jump from one piece of information to another, or from one Web server to another, when browsing the Internet.
COPYRIGHTS
All trademarks, logos, logos, names and any other distinctive signs, as well as utility models and/or industrial designs and other elements of intellectual property inserted, as well as all computer, graphic, advertising, photographic, multimedia, audiovisual and/or design material, as well as all content, text and databases made available, used and/or displayed on this site are the exclusive property of ETNICO SAS (Lilianameza.com) expressly authorized for the WEBSITE or other official dissemination platforms such as social networks.
Nothing on this WEBSITE may be construed as granting or conferring any authorization, license or any other right to use or dispose of any form of Industrial Property, without the written permission of ETNICO SAS (Lilianameza.com) or the holder of the rights thereof.
Except as expressly provided in these terms and conditions, any act of copying, reproduction, modification, alienation, exhibition, creation of derivative works, sale or distribution, display of the contents, in any manner or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of ETNICO SAS (Lilianameza.com) or the copyright holder, is prohibited.
Under no circumstances do these terms and conditions confer any rights, licenses and/or authorizations to perform the acts described above. Any unauthorized use of the contents will constitute a violation of these terms and conditions and the current rules on trademarks, copyright and / or other intellectual property rules both national and international applicable. ETNICO SAS (Lilianameza.com) grants the user a personal, non-transferable and non-exclusive license and right to display the WEBSITE on the screen of a computer or computer, PDA device or mobile device under its control.
Any unauthorized use will constitute a violation of these terms and conditions and of the national and international regulations in force on Industrial Property and will give rise to the corresponding civil and criminal actions.
RESPONSIBILITY
ETNICO SAS (Lilianameza.com) is not liable for any damages or losses caused by any use of (or inability to use) the user's portals, use of (or inability to use) any portal within the page to which the user makes "hyperlink" (hyperlink) in the same or the possible failures in execution performance, error, omission, interruption, defect, delay in the operation of the page and its contents due to insufficient internet connections of the user, computer viruses or online network failures.
Under the terms herein, the use of the WEBSITE shall be under the sole and exclusive responsibility of the User. Said responsibility shall extend to the use, by the User or any third party, of any password or similar assigned for access to the WEBSITE or any of its services. Notwithstanding the foregoing, ETNICO SAS (Lilianameza.com) reserves the right to deny at any time and without prior notice, access to the Web site to those users who violate the Terms and Conditions set forth herein.
ETNICO SAS (Lilianameza.com) will be responsible for keeping the material and services made available on this WEBSITE updated. ETNICO SAS (Lilianameza.com) may unilaterally and without notice modify the content whenever it deems appropriate and for the improvement of the same thinking about the shopping experience of our consumers, such as the structure and design, as well as modify or eliminate the services, content and conditions of access and / or use of the Web site.
PURCHASE PROCEDURE
To make a purchase the user must follow the following steps:
- To search for the product you wish to purchase you can browse through the categories in the menu or use the search bar.
- Choose the product the user wants, selecting the color and size and adding it to the shopping cart by clicking on the ADD TO CART button.
- Once the product has been added, you can continue browsing and adding the products you wish to purchase to the stock exchange.
- When all the products to be purchased have been added, the user must go to the shopping cart at the top right of the portal. The user must verify the products added in the shopping cart and click FINISH SHOPPING.
- Enter an e-mail to continue with the purchase.
- Fill in and verify the personal data and delivery data.
- Choose the payment method you want.
- Check the purchase confirmation message and wait for the confirmation email.
IMPROVEMENT
Without prejudice to the provisions of Article 1857 of the Civil Code, the contract of sale of products of ETNICO SAS (Lilianameza.com) is perfected when the customer makes the payment according to the payment methods offered by ETNICO SAS (Lilianameza.com) on this WEBSITE, according to the product offerings made by ETNICO SAS (Lilianameza.com) in the same.
PRODUCT DISPLAY
It is not possible to guarantee to customers entering the WEBSITE that the image displayed on the site is strictly the same as the actual product. The correct visualization is subject to the screen resolution of the computer or mobile device used by the customer to access the WEBSITE. Likewise, the photos of the garments and products used for the WEBSITE are taken in photographic studios and scenarios that have a varied lighting, in addition to the exterior, its brightness in greater or lesser amount can generate variations in the actual colors of the garment, causing them to gain or lose strength in its intensity. We do not guarantee that all the variables of visualization of the product and the perception of the same that may have for each user, are identical to that developed by the brand "By Liliana Meza".
PRICE
The total value of the purchase will be composed of the following items to be paid by the customer: value of the product and taxes.
The prices and availability shown on the WEBSITE are applicable only to purchases made through the WEBSITE.
Given the online updating nature of the WEBSITE, the price or availability of a product may change at any time and without prior notice. The price will be the one in force at the moment of confirming the order on the order form of the WEBSITE.
TERMS OF PAYMENT
Once the order is confirmed, it will be automatically redirected to the PAYU payment gateway, there you must follow the payment process established by that platform, so ETNIKO SAS (Lilianameza.com) does not store financial information of customers. Our payment partner ETNIKO SAS (Lilianameza.com), is PCI DSS certified for the secure handling of credit card information.
MEANS OF PAYMENT
ETNICO SAS (Lilianameza.com) through its WEBSITE receives payment by Efecty, debit card through PSE and / or credit card franchises MasterCard, Visa, American Express, Codensa and Diners Club.
ETNICO SAS (Lilianameza.com) controls all orders placed in order to avoid abusive practices and fraudulent purchases. We reserve the right not to make a delivery or process the order of a customer who has not paid all or part of a previous order or where there is a dispute with the holder of the Credit Card or Debit Card.
CREDIT CARD PAYMENT
The credit card must be authorized by the issuing bank for Internet purchases, additionally the user must verify and correctly enter the card data: financial institution, expiration date, complete numbering and security code field.
Users are advised to validate the value of the products to be purchased with the credit card quota or fund. All banks perform a validation process of veracity of purchase and card, the times vary depending on each bank, in this case, the time of approval of the order is borne by the financial institution, so that such validations and approvals are not the responsibility of ETNICO SAS (Lilianameza.com); so the delivery time will begin to run once the bank approves the payment.
REVERSAL OF PAYMENT
The law provides that in sales made through electronic commerce mechanisms, in which a credit card, debit card or any other electronic payment instrument has been used to cancel the product, the participants in the payment process must reverse the payments requested by the consumer when it is subject to fraud, or corresponds to an unsolicited transaction, or the product purchased is not received, or the product delivered does not correspond to what was requested or is defective.
To proceed with the reversal of payment, within five (5) business days from the date on which the consumer learned of the fraudulent or unsolicited transaction or should have received the product or received it defective or not corresponding to what was requested, the consumer must submit a written complaint to ETNICO SAS (Lilianameza. com) and return the product, where appropriate, and notify the issuer of the electronic payment instrument used to make the purchase, which, together with the other participants in the payment process, will proceed to reverse the transaction to the buyer. The financial entity is responsible for complying with the times to make the reversal of the payment.
INVOICE
Invoicing will be done through the electronic invoice modality sent through a data message to the e-mail previously registered by the buyer. If the client wishes, he can select the option that it will only be sent in a virtual way to the registered e-mail.
PROCEDURE FOR CHANGE
You will have 5 working days from the arrival of the product to notify us of the change to be made through the EXCHANGES AND RETURNS button, which is located on the website. In which you must inform your order number and the reason for the request, then we have 5 working days to respond to the request, if the request is approved, the customer must send the garment to our address: (within the next 5 working days of receiving the approval of your request.) It will be verified that the products of changes are new, without any sign of use. It must not have been washed or modified from its original design.
If after verifying the garment(s) they are found to be worthy of exchange or refund, this will be done within a maximum period of 30 calendar days. This process can be done through reversal of payment or electronic transfer.
Customer Service will be contacting the customer for the accompaniment of the successful completion and solution of the request submitted.
DOES NOT APPLY TO PROMOTIONAL AND/OR DISCOUNTED ITEMS.
RIGHT OF WITHDRAWAL
You will have 5 working days from the arrival of the product to notify us of the change to be made through the button CHANGES AND RETURNS, which is located on the website. in which you must inform your order number and the reason for the request. Then we have 8 working days to respond to the request, if the request is approved, the customer must send the garment to our address: CR 65 No 84 - 78 Barranquilla COL. If after verifying the garment(s) these are found worthy of exchange or refund, this will be done within a maximum period of 30 calendar days. This process can be done through reversal of payment or electronic transfer. Customer Service will be contacting the customer for the accompaniment of the successful completion and solution of the request submitted.
DOES NOT APPLY TO PROMOTIONAL AND/OR DISCOUNTED ITEMS.
AUTHORIZATION FOR CONSULTATION IN THE CIFIN RISK CENTER
Any person who makes a purchase on the WEBSITE, acting freely and voluntarily, authorizes ETNICO SAS (Lilianameza.com) and its payment platform providers, to consult and request information on credit, financial, commercial and service behavior to third parties, even in countries of the same nature to the information center CIFIN S.A, generating a consultation footprint.
AVAILABILITY OF INFORMATION
ETNICO SAS (Lilianameza.com) does not guarantee the operation of the communications network and therefore assumes no responsibility for the availability of this WEBSITE. The server may be disconnected without prior notice. However, ETNICO SAS (Lilianameza.com) will do everything necessary to minimize the impact of maintenance work.
RESPONSIBILITY FOR THE INFORMATION CONTAINED
ETNICO SAS (Lilianameza.com) does not control or guarantee the absence of viruses or other elements in the content that may cause alterations in your computer system (software and hardware) or electronic documents and files stored on your computer system.
Consequently, ETNICO SAS (Lilianameza.com) shall not be liable for any damage caused by any alteration made to the materials or download files provided directly by the entity.
POLICY OF PROTECTION AND TREATMENT OF PERSONAL DATA
The security of personal data is a priority for ETNICO SAS (Lilianameza.com) therefore we inform that we have implemented and complied with the security levels required by current regulations in relation to the collection, handling and protection of data.
This website strives to provide the highest level of security for which advanced technology is used. However, considering the state of technology of data transmission over the Internet, no system is currently 100% secure or free from attacks, so that prior to the granting of your personal data through this platform EVALUATE the protection methods used by ETNICO SAS (Lilianameza.com) to protect your data and your privacy.
The user has an important role to play in protecting your privacy, processing and protection of personal data, we recommend that you log out of the ETNICO SAS (Lilianameza.com) site and close your browser window at the end of your visit so that third parties do not have access to your personal data, especially when using public or shared computers. ETNICO SAS (Lilianameza.com) will not be liable in case you do not take into account these recommendations, nor for any damage caused by such carelessness. If you are a minor, you are not authorized to enter our website, so you will not be asked for personal data. In case you want to access, please ask your parents or legal guardian to accompany you.
ETNICO SAS (Lilianameza.com) as responsible for the processing of personal data currently stored in the databases of the company, hereby informs the Personal Data Processing Policies, which may be subject to both national and international storage, use, circulation, deletion, receipt, collection, updating, transfer, and transmission both nationally and internationally.
USER AND PASSWORD MANAGEMENT
The User agrees to keep confidential and with the utmost diligence your personal password to the WEBSITE.
Corporate clients of ETNICO SAS (Lilianameza.com) will have access to special access accounts.
DISPUTE SETTLEMENT
All disputes and / or claims that may arise from the business relationship, as well as the use of the WEBSITE imply the acceptance and submission to the laws of the Republic of Colombia and will be resolved by the competent courts in the domicile of ETNICO SAS (Lilianameza.com).
APPLICABLE LAW
These Terms and Conditions, the contract and the legal relationships arising therefrom shall be governed by the applicable laws of the Republic of Colombia.
SOURCE OF FUNDS
The users of the WEBSITE declare that their income comes from lawful activities and that they are not found with negative records in national or international money laundering prevention lists, nor do they incur in any category of money laundering and, consequently, they are obliged to respond, before the other party, for all the damages that they may cause as a result of the non-correspondence with the reality of this statement. In accordance with the above, the inclusion of any of the parties, its shareholders or its legal representatives in the lists of OFAC or any local, foreign or international authority, as suspicious of money laundering activities, shall be just cause to terminate the contract. Likewise, the party whose statement is contrary to reality or which is included in the aforementioned lists, shall be liable to the other party for the damages caused to the fulfilled party.
For all purposes "money laundering" is the set of procedures used to change the identity of illegally obtained money so that it appears to have been obtained from legitimate sources. These procedures include disguising the true origin and ownership of the funds.
DOUBTS, CLARIFICATIONS OR COMMENTS
In case of doubt, clarification or comment regarding the content of this Web Page, we invite you to make your comment in our "Contact Us" section, or through any of the following channels:
